Operations Associate

Kuju Coffee, Inc.
Job: Operations Associate
Location: San Francisco Bay Area

About Us
Kuju Coffee is a travel-inspired specialty coffee brand dedicated to making premium coffee experiences possible in places and ways they never were before.  Pioneers of the new single-serve pour over in North America, Kuju Coffee began as a Kickstarter in 2015 and today can be found nationwide in retailers like REI, Bass Pro Shops, Kroger, Academy Sports, and Nugget Market and continues to lead this new and emerging category. Driven by a strong sense of mission, Kuju ethically sources from a family farm in Thailand that employs over 80 former victims of sex-trafficking; donates 1% of all sales to the National Park Foundation; and uniquely packs all of its product in 100% wind-powered facilities.

Our Mission
We’re on a mission to make premium coffee experiences possible in places and ways they never were before for travelers, adventurers and coffee lovers everywhere.

The Role
Are you mission-driven, hard-working, and resourceful?  Do you love great coffee and innovative food products? Do you aspire to do something amazing with a team of amazing people?  Kuju Coffee might be the place for you.

The Position: Operations Associate – Ensure Kuju’s day to day operations run smoothly and efficiently.

Responsibilities/Tactics:

• Execute order processing, including confirming purchase orders, coordinating pickups/deliveries, issuing returns or credits, and invoicing.
• Manage shipping brokers and deliveries to ensure all timely and affordable delivery of product.
• Negotiate with shipping/logistics brokers to optimize freight expense.
• Manage a 3rd party warehouse and coordinate to set up new products and formats.
• Coordinate and communicate closely with sales team and buyers in regard to purchase orders, delivery status, pricing and delivery issues, out of stocks (if applicable) in order to ensure highest levels of customer service.
• Prepare new item paperwork for sales team.
• Prepare sales kits/product samples/marketing materials (t-shirts, flyers, coupons, etc.) to mail out to our sales representatives, key buyers and consumer events.
• Perform other administrative and accounting duties as assigned.
  
  

Requirements/Competencies:

• Ability to complete tasks quickly and efficiently
• Strong attention to detail
• Strong organizational skills and proactive
• Ability to adapt in different scenarios and able to learn fast
• Proficient at MS Excel and Google Spreadsheets
• Proficiency in CRM, accounting software, Adobe Creative Suite a plus
• At times, the position requires active movements (standing, preparing samples, and walking up and down stairs with packages). Must be able to lift up to 30 pounds in order to perform essential functions.

Location: San Francisco Bay Area

Kuju Values:

• Be Bold
• Empower Others
• Drive with Integrity
• Learn Unendingly
• Rest Well to Work Well

Interested? Send resume / LinkedIn Profile link to admin@kujucoffee.com