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Frequently Asked Questions

Coffee & Product

What is a Pocket PourOver?

What's different about your coffee?

How do you brew the Pocket PourOver?

Can I get your coffee without the Pocket PourOver?

How long does the Pocket PourOver stay fresh?

Is the Pocket PourOver reusable?

Is the Pocket PourOver compostable?

Subscriptions

How does a subscription work?

How do I modify my subscription?

Orders & Shipping

How long will it take for my order to arrive?

Where do you ship?

Do you offer free shipping?

What is your return policy?

Payments

What forms of payment do you accept?

How do I use my gift card?

How do I use my coupon code?

Company

Where else can I purchase Kuju Coffee?

How can I contact customer service?